BlueZeppelin LLC PRIVACY STATEMENT
Information Collection and Use
Information Collection
BlueZeppelin LLC is the sole owner of the information collected on www.BlueZeppelin.com. BlueZeppelin LLC collects information from our users at several different points on our Web site.
Registration
In order to use this Web site, a user must first complete the registration form. During registration a user is required to give contact information such as name and email address. We use this information to contact the user about services on our site for which he has expressed interest, and to prevent fraudulent transactions. It is optional for the user to provide information such as how he/she heard about site, and it is used to properly direct marketing efforts.
Information Use
Profile
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties. Your profile is shared in aggregate form only. Your profile is shared together with your personally identifiable information.
Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user.
We use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates.
By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, My Account page and most password-protected pages will be inaccessible.
Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to, or control over these cookies, once we have given permission for them to set cookies for advertising.
Third Party Advertising
The ads appearing on this Web site are delivered to users by our Web advertising partners. You can see the URL for the advertiser that serves that ad if you "right click" with your mouse on the ad and select properties. Information about a users' visit to this site, such as the number of times they have viewed an ad (but not user name, address, or other personal information), is used to serve ads to users on this site.
This privacy statement covers the use of cookies by www.BlueZeppelin.com only and does not cover the use of cookies by any advertisers.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site
Special Offers and Update
We send all new members a welcoming email. Established members will occasionally receive information on services, special deals, and a newsletter. However these offers are not a marketing material, they are strictly of an informative nature. These e-mails are essential for timely and accurate communication between BlueZeppelin.com and its customers.
Confirmation mail
We will send confirmation e-mails to all members as a result of their activities (purchases, listings, ...) on www.BlueZeppelin.com. Users may Not Opt-out of these e-mails since they are essential for proper communication and timely completion of transactions.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.
These are the instances in which we will share users' personal information:
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Business Transitions
In the event BlueZeppelin.com Incorporated goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email, and prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given a choice consistent with our notification of changes section.
Choice/Opt-out
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at newsletter@bluezeppelin.com.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.
Links
This Web site contains links to other sites. Please be aware that we, BlueZeppelin.com Incorporated, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site
Security
This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.
If users have any questions about the security at our Web site, users can send an email to security@bluezeppelin.com.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done at the member information page or by emailing our Customer Support at customer_service@bluezeppelin.com or, contact us by telephone or postal mail at the contact information listed below.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
Email: privacy@bluezeppelin.com
Postal Address: Bulevar Cara Lazara 39, 21000 Novi Sad, Republic of Serbia